Customer Care - Open 24 Hours, 6 Days a Week!

Hi, my name is Crystal and I am part of the overnight crew at NB Web Express. I am a member of the Customer Care Team. We place orders, answer lots of questions about foot ailments and injuries, and aim to find the right shoes or apparel to meet the needs of all who call or email.

NB Web Express transitioned to being open 24 hours right around the beginning of 2007. This has been an exciting time for us. It means that no matter what time you have a shoe question or want to place an order, we are here. I have had the good fortune of talking to many troops stationed overseas, international customers looking for marathon items, as well as folks in Hawaii (and the occasional insomniac). It always brings a smile to my face when I answer the phone and the voice on the other end says, “I didn’t think I would get to speak to a real live person at this time of night!”

It just goes to show how much we all care about our customers. We want to make sure we are here when they need us. I look forward to hearing from you soon!

Crystal

Women's New Balance Mira Short in May Issue of Runner's World

The New Balance Mira Short is featured in the May issue of Runner's World magazine.


"The Mira's feathery fabric makes them feel lightweight, even with the extra coverage offered by the 4.5-inch inseam. Roomy leg openings and a slightly indented side notch give the shorts shape while allowing a full, unencumbered stride. Testers loved the feel of the seamless liner and soft waistband, but not the shallow internal key pocket integrated into the liner on the right back hip..."

--From "Runner's World Magazine"
May 2007

Free Shipping All Weekend!

This weekend on NBwebexpress.com get free ground shipping on all orders - no minimum purchase!

Spring into action this season with great New Balance gear from NBwebexpress.com. Check out our wide selection of the latest New Balance shoes available in a variety of sizes and widths.

Plus, don't miss our high performance apparel perfect for warm weather.
But hurry...Offer ends April 22!

New Balance CEO Jim Davis Steps Down - A New Leader Moves In

An important new development has just occurred at New Balance Athletic Shoe, Inc.; Jim Davis, CEO of 35 years, has stepped down. To bring in a new feel and fresh prospective, Jim Davis has brought in Robert T. DeMartini, the accomplished former Vice President of Consumer Products for Tyson Foods with over 22 years of experience.

According to DeMartini, "I will continue the established focus on domestic manufacturing, deep commitment to serious runners and strong appetite to grow the apparel business and other footwear brands."

Check out more information on this new development!

Ben Affleck Sports the 992's

Boston native actor Ben Affleck is showing great taste in the New Balance 992's!
Here he is in Los Angeles, California spending quality time with his wife Jennifer Garner and daughter Violet.

What a way to support your hometown! New Balance Athletic Shoe, Inc.,. is headquartered in Boston, Massachusets.