Friday, January 5, 2007

FAQ on NB Web Express

Ever wondered how your online order will ship? Or how about return policy questions?

Visit the new FAQ feature on for answers to the most common questions about shopping with us.

If it is a specific policy you have questions about, the Helpcenter offers more valuable information regarding processes.

Above all else, Customer Care is number one to Each policy was crafted to offer the best service to all who shop with us.


Anonymous said...

What if I don't see my question on your FAQ? Can I do a live chat with a representative?

Shop New Balance said...

We do not have a live chat feature on our website at this time. You can, however, give Customer Care a call at 1-800-595-9138, our staff of trained experts are ready to answer any questions you may have.